How much do the on-demand courses cost?

On-demand courses are complimentary for active NBC-HWCs. Members of the public may purchase individual courses for $25 per course.

Where can I find upcoming live courses from NBHWC?

Information about upcoming live NBHWC courses and events can be found on our website: https://nbhwc.org/events/

How do I select the program(s) that I want to register for?

• Click the program title
• Select “Add to Cart” or “Register Now”
• Sign in (NBC-HWCs for member pricing) or Sign Up to create a non-member account
• Your price will be shown to you (member price or non-member price)
• Complete checkout
• Access registrations under “Hello, [Your Name]”

What if I need more information on a program or product?

Detailed information is provided on the course details page which can be accessed by clicking on a course title. The course details page will include program description, content, credits, and presenters.

How do I find programs that interest me?

You may click on the following link:
 
 
 
 Or, perform the following actions:
 

• Click “View On-Demand Courses” in the NBC-HWC banner on the home page
• Use the search bar at the top of the page. You may search by any word, all words, or an exact phrase.
• Refine results using filters or sort options
• Select a category to narrow results (subcategories will update automatically)

How can I access my courses?

• Click “Hello, Guest” and sign in to your account
• Select “Hello, [Your Name]” → “My Products”
• View your courses (listed by upcoming events and recent registrations)
• Use Sort or Filters to find specific courses

When I click on the "Play" button, nothing happens. What should I do?

When you click the green "Play" button, it will launch the viewer in a new window or a Zoom link in a new window. If you are clicking this button and nothing is happening, more than likely the viewer window is already open. Please check all open and/or minimized windows.

What are the minimum system requirements for viewing a program online?

• Windows- X86 or X64 (64-bit mode support for IE only) 1.6-gigahertz (GHz) or higher processor with 2GB RAM.  
• Mac- Mac OS 10.5+(Leopard) (Browsers must be in 32-bit mode), an Intel Core Duo 1.83-gigahertz (GHz) or higher processor with 2GB RAM.
• Internet – A Cable or DSL internet connection providing 2-3Mbps is highly recommended for the best streaming experience.

What do I do if I do not meet the minimum system requirements?

You may want to access your course content from a different computer or location if you do not meet any of the previously listed requirements.  Please reach out to our customer support team at (877) 880-1335 or Support@InReachCE.com for assistance with testing your system.
 
 IMPORTANT: If you will be accessing any of the online content at a work location, it is strongly recommended that you first check with your IT department or Network Administrator to ensure that you have appropriate permissions to install programs and/or the ability to access streaming media.